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Turning them off and on doesn't fix the problemįresh batteries have been tried in both mice, no changeĭrivers are "up to date" (the MS Mouse and Keyboard Manager is installed at the latest version, but the generic Bluetooth device driver that the mice are using is dated at 2006). Setting Bluetooth power settings to never sleep the device has no effect I've tried to fix this in every way I can imagine. If I totally remove the device and re-pair it, the problem is fixed for an indeterminant amount of time before the same problem reappears. Microsoft Bluetooth® Mouse features precise scrolling and navigation. The keyboard is rattly, and the tiny cursor keys and half-size left-Shift key undermine Microsoft’s full-size keyboard claims, but a series of shortcut buttons to access the Windows 8. The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. The control panel tells me they're still connected when they stop responding, and in the last day or two I'm actually having similar problems with the wedge keyboard. Enjoy the solid feel of our sleek, modern keyboard and compact mouse as you work in Windows and Microsoft 365. To Remove Microsoft Modern Keyboard with Fingerprint ID: Step 1: Go to Settings > Devices > Bluetooth & Other Devices Step 2: Tap or Click on BTLE Keyboard with Fingerprint ID TIP While connected via USB, the keyboard will appear as USB Keyboard with Fingerprint ID in Settings. On your PC, select Start > Settings > Devices > Bluetooth & other devices. The pairing button is usually on the bottom of the mouse. The light will blink to show that the mouse is discoverable. Even cycling Bluetooth totally off and on doesn't work. Remove and Re-Pair Microsoft Modern Keyboard with Fingerprint ID to your Surface or Windows 10 PC. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go.
Microsoft wedge keyboard won't pair upgrade#
I used to be able to simply turn them off and back on to fix the problem, but since the 8.1 upgrade that's not working for me anymore. I've always had some problems with the mice becoming unresponsive. Replace the batteries in the keyboard and/or mouse. The Wedge can pair with iOS, Android, Windows, and OS X easily while the Apple Bluetooth can be a pain in the rear to get paired with Windows if you had. Check all of the cables are plugged in: obvious, but try it. I have a Surface Pro and a Dell desktop, each of which has a MS wedge keyboard and a wedge touch mouse. Get your wireless keyboard and mouse working.